Linktell Group | Business Services

About Us

Linktell, a multidisciplinary company, was established in 2009 in the great city of Accra, in Ghana. A company born out of commitment to service and growing with state-of-the-art products and services is what we are about. Along with long experience of the team in this business field, we pledge to do our best to always bring to our customers high quality, easy-to-use, cost effective, and up-to-date products and technologies together with top notch service needed in today’s businesses to be competitive, productive, successful, and a world class business.

We are uniquely positioned to handle the demanding and on-going needs of our customers now and in the future. Our solutions help all kind of businesses manage, streamline, and simplify their daily operations in line with home and especially global practices. Whatever your needs we have your solution.

Vision

Best solution. Every time. No exceptions Provide exceptional quality and value Building trusting and respectful relationships with each other, our customers, and our vendors To be recognized as the leading supplier of products we trust

Mission

Our mission is quite simple – a no-nonsense attitude towards exceeding the expectations of our customers, complemented by a timeless commitment to quality, excellence, and value. We will continue to establish partnerships with major manufacturers and/or distributors of equipment supplies for the industries we serve.

Linktell Business Services - Our Objectives

Our objective is:

• to keep you up-to-date and meet your on-going needs

• to provide the highest level of service, products and solutions that enable our customers to prosper

• to maintain a positive environment that provides success for our team members and the company.

It starts with YOU, then finding the RIGHT TECHNOLOGY AND/OR SOLUTIONS

We provide industry leading technology solutions to help you transform your business. But how do you know which solution to choose? At Linktell, we take the time to learn about your business needs and goals. With this information in hand, we identify the right technology and or solutions to meet your demands. In this way, we ensure that your business needs are addressed, and problems are effectively solved.

"SERVICE" - Our Last Name, Our First Priority!

Providing superior products or services tailored to your specific needs is only the beginning of what we can provide to you as your solutions partner. When you choose us, you will also receive the following:

INSTALLATION

Our professional and experienced installation team will work with you to make sure your new investment will be working the way you want it to.
TRAINING

We will help you learn to use the products you have purchased, so you can maximize the full potential of the technology.
SERVICE

Our mission is to provide the highest level of service, products and solutions that enable our customers to prosper. It is for this reason that we fully service every product we sell. More importantly, we have a loan program to prevent your business to halt during repair time. If you have a question, require assistance troubleshooting an issue, or need a machine repaired or replaced, please contact us.
Maintenance Agreement Service Contract

You have the option to purchase a service contract on any and all equipment Linktell sells at a cost to be determined associated with the specific sale of the equipment. We have a standard service offering and a PREMIUM. Linktell can also put your existing equipment under a service contract if your purchase contract regarding the warranty policy of the product allows it.

This covers labor charges for basic cleaning, repairs, service, and adjustment. If your location is outside of Accra and or more than a reasonable number of kilometers from our location, you may either bring the unit to us or be charged additional transportation and or accommodation fees for all these services. Please read our service contract to see full details of our contract or call our number at (+233) 302 265 168 for all other detail and to get your contract started today.
WARRANTY

If any product or service we sell does not meet your expectations, we will do our best to try and resolve the issue for you. Because your satisfaction is our ultimate goal, if we can’t find the right solution, you may return the product for a full refund within 15 days from the date of purchase. Please refer to our warranty policy for more details.

CORE VALUES

1) Customers Centric Focus

We aim to serve and deliver exceptional customer satisfaction in the quality of our products and customer service.
2) Innovation

We are intuitive, curious, inventive, practical, and bold which allows us to create new ideas for our customers, our business, and employees.
3) Teamwork

Success requires teamwork. We are collaborative and respectful to the contributions of each person to the team’s success.
4) Respect

We honor and respect the rights and beliefs of our customers, employees, and business partners. We are a firm believer and supporter of diversity and fairness for all individuals.
5) Accountability

We deliver on what we say and meet our commitments. We own a collective responsibility towards customers, colleagues, and communities
6) Passion

Passion is what drives us to be continuously and efficiently moving forward, innovating, and improving